Top 5 CANVA Tips for Vets
In the past few years, CANVA has become the most popular online design and publishing tool for individuals and businesses alike. The rise of social media has created an expectation…
In the past few years, CANVA has become the most popular online design and publishing tool for individuals and businesses alike. The rise of social media has created an expectation…
It’s not enough that veterinary staff are regularly abused and harassed in practice. There is a long line of bullies who don’t have enough backbone to challenge you to your…
Although Instagram Stories only last for 24 hours, they can be archived into Highlight Reels that followers can browse at any time. Sorting your Stories into easy to view folder…
Have you ever wondered why emojis and image-based posts are still so popular on business social media pages? And do they really matter in business?Some might think that using emojis,…
Before spending your marketing budget on expensive communications, campaigns, printing and giveaways, look no further than your own practice management system. Your client database contains the most valuable marketing tool…
Checking social media feeds regularly is a habit for many people but it takes time. In the busy lives of pet owners, veterinary social media pages are competing heavily for…
I noticed recently that I intuitively change my communication style when speaking to different generations of people. For example when addressing an elderly person I automatically switch from using their…
When I’m asked to deliver customer service training to veterinary nurses, the first things I ask are ‘Where do you think your service is lacking?’ and ‘What are your most…
We have been incredibly lucky here in Perth with zero community spread since the onset of the pandemic, so most of us were hit with a dose of reality when…
This week I went for a minor medical procedure at a (human!) clinic I had never visited before. Although I had complete confidence in their expertise, knowledge and equipment I…