Overdue Reminders – Lost Client Or Lost Opportunity?
I’ve been busy the last couple of weeks making calls to pet owners about wellness promos and overdue services.I love making these calls! Yes - they are conversion and compliance calls,…
Handling Objections – What To Do When The Client Says No
Asking a client for money is one of the most difficult parts of our job. It may feel insensitive to ask clients to spend money when they are concerned or…
Dentals – 4 Ways To Mention The Money
August is traditionally Dental Month and it’s great to see some vet clinics booked up well in advance! Having a tempting offer and a great ad campaign will generate plenty…
4 Easy Ways to Make Price Shoppers Book An Appointment – Without Lowering Your Fees
In this article we are going to outline 4 easy steps for turning a Price Shopper into one of your best customers - without having to cave into pricing demands…
Converting the Anti-Vaxxer
On the back of the Anti-Vaxxer movement against childhood vaccinations, there has been a corresponding reluctance by some people to have their pets vaccinated. I’ve noticed this trend myself when…